Support
FAQs
Welcome to our Support & FAQs. Here you'll find clear, technical answers to common questions about our engineering services—product delivery, DevOps/Kubernetes, application modernization, video streaming, manufacturing automation (PLC, MES/SCADA), and renewable energy platforms (DERMS, forecasting, monitoring). Browse by topic or search for a keyword to jump straight to the solution. If you don't see your question, send us a note with your context and goals—we'll reply fast and point you to the right next step.
Company
Where are you based & work globally?
We're based in Sibiu, Romania, founded in 2012, with a team of 20-30 engineers. We work with clients worldwide, delivering projects through a remote-first, highly collaborative approach.
What services do you provide for scale-ups?
Full-stack product delivery: API development, web apps, architecture & design, DevOps/Infra (Kubernetes, Terraform, CI/CD), microservices migration, and blockchain integrations. We can work ownership/project-based or as team augmentation, depending on scope and velocity needs.
Modernize legacy monolith to microservices?
Yes—our “monolith extraction” approach decouples domains, implements event-driven patterns, and migrates to a microservices-first architecture without interrupting business processes.
What collaboration models do you support?
Two main models: Ownership/Project-based for well-defined scopes with strict budgets and timelines; or Team Augmentation/Time & Material for evolving roadmaps and MVPs.
Do you provide training for internal teams?
Yes—on-site, customized bootcamps tailored to tech stack, seniority, and company plans, plus post-training support and hands-on team augmentation when needed.
How do we get started?
Schedule a call to review goals, constraints, and success metrics. We'll propose the right delivery model (project-based or augmentation) and a clear roadmap.
Services
What tech stack do you use?
We're polyglot: Node.js, TypeScript, React, .NET Core/C#, Ruby, Kafka, Terraform, Kubernetes, CI/CD pipelines, plus serverless and event-based architectures.
How do you approach API development?
API craftsmanship focused on reliability and scale—versioning, contract testing, observability, and performance budgets aligned with current industry standards.
Offer DevOps & infra automation?
Yes—Infra as Code with Terraform, container orchestration with Kubernetes, and end-to-end CI/CD to accelerate releases while improving security and stability.
Help with blockchain & smart contracts?
We build DApps, staking providers, and smart contracts, with practical experience on the Elrond ecosystem, from prototype to production.
How do you integrate with SCADA/grid?
We connect via industry protocols (IEC 61850 MMS/GOOSE, IEC 60870-5-104, DNP3, OPC UA) using edge gateways that normalize point lists into a common data model (CIM-aligned) and expose secure APIs for EMS/DMS/DERMS. We enforce mTLS, role-scoped RBAC, and VPN/IP allow-lists; time-sync via PTP/NTP for millisecond-accurate SOE; and implement hot-standby redundancy with store-and-forward for link outages. Controls support curtailment, volt/VAR, and frequency response with rate limits/interlocks, plus end-to-end observability (OpenTelemetry), alarm handling, and validation sandboxes for point-to-point FAT/SAT before production cutover.
Do you deliver manufacturing automation?
We design and ship small, high-impact automations and production-ready software that streamline processes, cut cycle time, and reduce operating costs. Our team blends controls engineering with modern software to connect PLCs, sensors, and test equipment to actionable data—closing the loop with your MES/ERP for measurable gains in OEE, first-pass yield, and throughput, without disruptive overhauls.
General
How do I choose the right software engineering partner for a complex platform build?
Look for end-to-end delivery (discovery → architecture → implementation → SRE), proven work in web/mobile, APIs, and cloud DevOps, plus case studies in your domain (e.g., streaming, fintech, energy, industrial automation). Validate CI/CD maturity, observability, security practices, and the ability to scale a senior-led team quickly.
What's the difference between project-based delivery and team augmentation?
Project-based means owning outcomes against a fixed scope and timeline; team augmentation embeds our engineers into your squads on Time & Material to accelerate roadmaps, tackle technical debt, and transfer best practices (testing, code review, performance budgets) without heavy handover.
What is application modernization and when should I do it?
Modernization replaces brittle monoliths with domain-driven, event-based microservices; introduces APIs/gateways, containerization, and IaC; and sets up CI/CD and observability. Trigger it when release cycles slow, incidents rise, scaling costs spike, or new product lines are blocked by legacy code.
When should my startup invest in a custom MVP versus off-the-shelf tools?
Choose custom when your core differentiator needs unique workflows, performance, or integrations; use off-the-shelf for non-core ops (analytics, CRM, billing). Many teams blend both: custom domain logic with standard auth/payments/telemetry to ship faster without losing strategic control.
How do blockchain integrations add real value beyond hype?
Practical wins include asset tokenization, cross-chain bridges, staking and rewards, and verifiable audit trails. Production readiness means audited smart contracts, secure key management, indexers/APIs for real-time data, and pipelines from testnet to mainnet with monitoring and alerts.
How can software optimize renewable energy operations?
A DERMS-style stack ingests real-time telemetry for PV, wind, BESS, and EVSE; runs forecasting and dispatch; and exposes APIs to VPPs/markets. Results: better SoC management, peak shaving, and revenue from grid services—while meeting TSO/DSO constraints and cybersecurity requirements.